When it comes to hotel chains, few names are as synonymous with warm hospitality and sweet treats as DoubleTree by Hilton. For years, the brand has been delighting guests with its signature welcome amenity: a warm, chewy cookie, fresh from the oven. But does DoubleTree really give you cookies, and what’s the story behind this beloved tradition?
A Brief History of DoubleTree’s Cookie Legacy
The DoubleTree cookie has been a staple of the brand’s hospitality since the 1980s, when the chain’s founder, Samuel K. List, introduced the concept as a way to make guests feel welcome and at home. The original cookie recipe was developed by a local bakery in Tucson, Arizona, where the first DoubleTree hotel was located. The cookies quickly became a hit with guests, who appreciated the warm, comforting treat after a long day of travel.
Over the years, the DoubleTree cookie has undergone several transformations, with new flavors and ingredients being introduced to keep the tradition fresh and exciting. Today, the cookies are baked fresh in-house at DoubleTree hotels around the world, using a proprietary recipe that remains a closely guarded secret.
The Science Behind the Perfect Cookie
So, what makes the DoubleTree cookie so special? According to the brand’s culinary experts, it’s all about the combination of ingredients and the baking process. The cookies are made with a special blend of butter, sugar, eggs, flour, and chocolate chips, which are carefully mixed and baked to perfection in a specialized oven.
The result is a cookie that’s both crispy on the outside and chewy on the inside, with a rich, buttery flavor that’s impossible to resist. And the best part? The cookies are always served warm, straight from the oven, which adds to their irresistible appeal.
A Cookie for Every Occasion
While the classic DoubleTree cookie is a timeless favorite, the brand has also introduced several limited-edition flavors over the years to keep things interesting. From seasonal flavors like pumpkin spice and gingerbread to specialty cookies like chocolate mint and oatmeal raisin, there’s a DoubleTree cookie to suit every taste and occasion.
In addition to its signature cookies, DoubleTree also offers a range of other sweet treats, including brownies, muffins, and cakes. And for guests with dietary restrictions, the brand offers a selection of gluten-free and vegan options, so everyone can enjoy a sweet treat.
The Cookie as a Symbol of Hospitality
So, why do cookies play such a big role in DoubleTree’s hospitality strategy? According to the brand’s executives, it’s all about creating a sense of warmth and welcome for guests. “The cookie is more than just a sweet treat,” says John Greenleaf, DoubleTree’s global head of brand management. “It’s a symbol of our commitment to hospitality and our desire to make every guest feel at home.”
In an industry where guests are often greeted with impersonal check-in processes and sterile hotel lobbies, the DoubleTree cookie is a refreshing change of pace. It’s a tangible representation of the brand’s values and a reminder that, even in a busy and often impersonal world, there’s still room for warmth and kindness.
The Impact of the Cookie on Guest Experience
But does the cookie really make a difference in the guest experience? According to DoubleTree’s guest satisfaction surveys, the answer is a resounding yes. Guests who receive a warm cookie upon check-in are more likely to report a positive stay and recommend the hotel to friends and family.
In fact, the cookie has become such an integral part of the DoubleTree experience that guests often take to social media to share photos and reviews of their cookie encounters. The brand’s Instagram feed is filled with images of happy guests enjoying their cookies, often with captions like “Best. Cookie. Ever!” and “DoubleTree, you’ve done it again!”
A Cookie for Every Guest
While the DoubleTree cookie is a beloved tradition, the brand recognizes that not every guest may be able to enjoy a cookie due to dietary restrictions or preferences. That’s why DoubleTree offers a range of alternative treats, including gluten-free and vegan options, as well as a selection of fresh fruit and nuts.
In addition, the brand has introduced a number of initiatives aimed at making the cookie experience more inclusive and accessible. For example, DoubleTree hotels now offer a “cookie card” that guests can use to redeem a free cookie at any time during their stay. The card is especially popular with families and children, who love the excitement of redeeming their cookie reward.
The Future of the DoubleTree Cookie
As DoubleTree continues to evolve and expand its brand, the cookie remains an integral part of its hospitality strategy. In fact, the brand has announced plans to introduce new cookie flavors and ingredients in the coming year, as well as a range of cookie-themed merchandise and promotions.
But even as the brand innovates and experiments with new ideas, the core values of the DoubleTree cookie remain the same. It’s a symbol of warmth, hospitality, and a commitment to making every guest feel at home. And as long as the cookies keep coming, guests will keep coming back for more.
| Cookie Flavor | Description |
|---|---|
| Classic Chocolate Chip | The original DoubleTree cookie recipe, featuring semi-sweet chocolate chips and a hint of vanilla. |
| Oatmeal Raisin | A hearty, wholesome cookie featuring rolled oats and sweet raisins. |
| Peanut Butter Blossom | A peanut butter cookie topped with a Hershey’s Kiss, perfect for peanut butter lovers. |
In conclusion, the DoubleTree cookie is more than just a sweet treat – it’s a symbol of the brand’s commitment to hospitality and its desire to make every guest feel at home. Whether you’re a longtime fan of the classic chocolate chip cookie or a newcomer to the DoubleTree experience, there’s a cookie waiting for you at check-in. So why not indulge in a warm, chewy cookie and experience the DoubleTree difference for yourself?
What is the DoubleTree cookie policy?
DoubleTree by Hilton is famous for its warm and welcoming cookie policy. Upon check-in, guests are greeted with a warm, freshly baked chocolate chip cookie. This policy is a signature part of the DoubleTree experience and is intended to make guests feel at home.
The cookie policy is a long-standing tradition at DoubleTree and is a key part of the brand’s identity. It’s a small gesture that goes a long way in making guests feel welcome and valued. Whether you’re a frequent traveler or just looking for a special treat, the DoubleTree cookie is a nice surprise that’s sure to put a smile on your face.
Do all DoubleTree locations offer cookies?
While the cookie policy is a signature part of the DoubleTree experience, not all locations may offer cookies. Some DoubleTree properties may have limited cookie availability or may offer alternative treats. However, the vast majority of DoubleTree locations do offer cookies as part of their standard check-in process.
If you’re unsure whether a particular DoubleTree location offers cookies, it’s always a good idea to call ahead or check the hotel’s website. This way, you can plan ahead and know what to expect when you arrive. But in general, cookies are a standard part of the DoubleTree experience, and you can usually count on getting one when you check in.
What kind of cookies does DoubleTree offer?
DoubleTree is famous for its warm, freshly baked chocolate chip cookies. These cookies are made with a secret recipe that’s been perfected over the years, and they’re baked fresh in-house every day. The cookies are soft, chewy, and full of flavor, with a perfect balance of sweet and savory notes.
In addition to the classic chocolate chip cookie, some DoubleTree locations may offer alternative flavors or seasonal specials. These might include flavors like oatmeal raisin, peanut butter, or snickerdoodle, or special seasonal flavors like gingerbread or sugar cookie. But the classic chocolate chip cookie is the most iconic and widely available flavor.
Can I get a cookie if I’m not a guest?
While cookies are typically reserved for guests, some DoubleTree locations may offer cookies to non-guests under certain circumstances. For example, if you’re visiting the hotel for a meeting or event, you might be offered a cookie as part of the hospitality.
However, cookies are generally only available to guests who are checking in or have a room at the hotel. If you’re not a guest, you might not be able to get a cookie. But it never hurts to ask, and some hotels might be willing to make an exception or offer an alternative treat.
Are DoubleTree cookies available for purchase?
While DoubleTree cookies are typically only available to guests, some locations may offer cookies for purchase in the hotel gift shop or lobby. This way, you can take a few cookies home with you as a souvenir or gift.
However, not all DoubleTree locations offer cookies for purchase, so it’s always a good idea to call ahead or check the hotel’s website. If you’re looking to buy cookies, you might also be able to find them online through the DoubleTree website or through a third-party retailer.
Can I customize my DoubleTree cookie?
While DoubleTree cookies are typically made with a standard recipe, some locations may offer customization options or special requests. For example, if you have a food allergy or preference, you might be able to request a cookie that’s gluten-free or vegan.
However, customization options are generally limited, and the standard cookie recipe is usually the only option available. If you have a special request, it’s always a good idea to call ahead or ask the front desk staff when you check in. They might be able to accommodate your request or offer an alternative solution.
Are DoubleTree cookies a limited-time offer?
No, DoubleTree cookies are not a limited-time offer. They’re a standard part of the DoubleTree experience and are available year-round at most locations. Whether you’re checking in during the holidays or on a random Tuesday, you can usually count on getting a warm, freshly baked cookie.
That being said, some DoubleTree locations might offer special seasonal flavors or promotions that are only available for a limited time. These might include special holiday flavors or limited-edition cookie varieties. But the classic chocolate chip cookie is always available and is a staple of the DoubleTree experience.